Contact Skullcandy Customer Service
Skullcandy Phone Numbers and Emails
Toll-Free Number:
-
(888) 697-5855U.S. or Canada
Skullcandy Emails:
Customer Service
General Info
customerservice@skullcandy.com
Contact Information
Skullcandy Website:
Skullcandy Help Center:
Corporate Office Address:
Skullcandy.com
6301 N Landmark Dr
Park City,
Utah
84098
United States
Other Info (opening hours):
Hours:
Monday – Friday: 7:00 am – 7:00 pm MST
Fax:
+1 (435) 214-2566
How Good is Skullcandy's Customer Service?
Summary of Skullcandy Customer Service Calls
1.6K
TOTAL
CALLS
CALLS
03:20
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Skullcandy?
Product/ Service Question:
- “When i connect my headphones to my phone my phones lags”
- “Earbud won't work”
- “Product help”
Shipping and Delivery Question:
- “Shipping problem”
- “Shipping of my earbuds”
- “My package”
Request for Information Question:
- “Questions about my order”
- “Help with order”
- “Need to know order details”
Return/ Replace Question:
- “Left ear bud need a replaced fell out of case and it won't work it a mod I did not have them 2 months???”
- “I want return my product under warranty”
- “Return”
Payments and Charges Question:
- “My skullcandy sesh evo earbud case wont charge”
- “Charged twice”
- “My speaker doesn't charge full”
Activation/ Cancellation Question:
- Cancelled my order without *** asking.
- “My order was canceled”
- “My order is cancelled for no reason”
Staff Question:
- “Need to speak to customer service”
- “Customer service”
- “Need service my head set”
Refund Question:
- “Refund”
- “Refund of payment”
- “Refund amount not yet recieved”
Account Question:
- “Free trial subscription issue”
- “Cannot create an account on website”
Other Question:
- “Indy not pairing”
- “Troubleshooting”
- “Need parts”
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Skullcandy